Thank you for your interest in stocking Ménagerie in your store.

How to order:

Please click here, to send us a message or ask for a catalogue to be emailed to you. By sending an order you will acknowledge that you have read the terms and conditions below.

Terms and Conditions:

Ordering

Please send your order via email. The total minimum order amount is R1500, and please note the minimum orders on certain products. Most orders are manufactured on order and production time is 1- 4 weeks. You will be given an estimated shipping date with your invoice.  

Payment

Production of you order will only start after full payment of your invoice has been made. For orders over R8 000 a 50% deposit will be accepted, with the balance due before products are shipped. By paying the deposit, the buyer agrees to the terms & conditions. 

Shipping

The buyer is responsible for all shipping, insurance and tax costs, if required. We are happy to include the shipping/courier cost  as a seperate item in our invoice, if requested. Ménagerie is responsible for all packaging costs. 

Damages & Return

It is the buyers responsibility to check all invoices, correspondence and stock once it arrives for damages. Ménagerie will not be responsible for any damage to stock incurred by the courier / during transportation to the buyers premises. It is the buyers responsibility to check the quantity and pricing on the invoice is correct; should the buyer be overcharged they will be credited for the amount, no cash refunds will be given. If the products are defective/faulty, Ménagerie will arrange for the exchange of goods to the value of the current invoice.